Why have a B2B customer portal?
The B2B buyer has some needs and requires a treatment that has nothing to do with B2C e-commerce.
These are some of the characteristics of the needs of a B2B eCommerce:
Customization of prices, catalogs and even promotions, customer to customer.
Independence in the search and selection of products, with all the technical and commercial information within reach of a click.
Agility and flexibility in processes.
History of orders, consumption and statistics.
Access to purchase orders, delivery notes, invoices.
Workflows of approval, control of budgets and credit.
Artificial intelligence to make recommendations, upselling and cross selling.
Easy to be used by sales representatives, including making offers to current and potential customers.
Real-time, followed and reliable integration with the company’s ERP.
Orbita eCom is a B2B eCommerce solution focused on each of these keys, to offer the best user experience to B2B buyers.
Our basic objective is to improve the customer-supplier relationship, reduce costs for both parties and achieve a relationship of trust for both.
Our level of service and support to our customers is the ultimate guarantee that Orbita eCom is the best solution on the market.
The most complete B2B e-commerce solution.
100% integrated with any ERP on the market.