{"id":2924,"date":"2022-12-14T09:21:42","date_gmt":"2022-12-14T08:21:42","guid":{"rendered":"https:\/\/beta.orbitacloud.com\/?post_type=solucion&p=2924"},"modified":"2023-01-13T10:12:28","modified_gmt":"2023-01-13T09:12:28","slug":"customer-portal","status":"publish","type":"solucion","link":"https:\/\/orbitacloud.com\/en\/soluciones\/customer-portal\/","title":{"rendered":"Customer Portal"},"content":{"rendered":"
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Why have a B2B customer portal?<\/p>\n\n<\/div><\/div>\n\n

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The B2B buyer has some needs and requires a treatment that has nothing to do with B2C e-commerce.<\/p>\n\n\n\n

These are some of the characteristics of the needs of a B2B eCommerce:<\/p>\n\n<\/div><\/div>\n\n

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Customization of prices, catalogs and even promotions, customer to customer.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n

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Independence in the search and selection of products, with all the technical and commercial information within reach of a click.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n

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Agility and flexibility in processes.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n

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History of orders, consumption and statistics.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n

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Access to purchase orders, delivery notes, invoices.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n

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Workflows of approval, control of budgets and credit.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n

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Artificial intelligence to make recommendations, upselling and cross selling.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n

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Easy to be used by sales representatives, including making offers to current and potential customers.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n

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Real-time, followed and reliable integration with the company’s ERP.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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Orbita eCom is a B2B eCommerce solution focused on each of these keys, to offer the best user experience to B2B buyers.<\/p>\n\n\n\n

Our basic objective is to improve the customer-supplier relationship, reduce costs for both parties and achieve a relationship of trust for both.<\/p>\n\n\n\n

Our level of service and support to our customers is the ultimate guarantee that Orbita eCom is the best solution on the market.<\/p>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n